You’ve Hired the Wrong Realtor. Now What?

Published

Feb 2, 2025

Finding the right real estate agent is critical to a successful home buying experience. But what happens when you realize you’ve made the wrong choice? Maybe your agent isn’t as responsive as you’d like, their strategy doesn’t align with your needs, or you just don’t feel like they’re the right fit. Whatever the case, realizing you’ve hired the wrong realtor can be stressful and frustrating.

It’s important to remember that this happens to many home buyers. Choosing a realtor is a significant decision, and sometimes, despite the best intentions, it doesn’t work out as planned. The good news? You don’t have to endure the situation passively. There are ways to address the problem, salvage the relationship, or complement their services to make the home buying process more manageable.

Here are some ways to help you navigate this tricky situation and regain control of your real estate journey.

Step 1: Identify the Problem

Before taking any action, take a step back and assess the situation objectively. Ask yourself what specifically isn’t working. Some common complaints include:

  • Poor Communication: Your agent doesn’t respond promptly or fails to keep you updated.

  • Lack of Market Knowledge: They seem unsure about pricing, trends, or neighborhood dynamics.

  • Disorganization: Important deadlines are missed, or paperwork feels chaotic.

  • Mismatch in Strategy: Their approach to searching for properties doesn’t align with your preferences.

Understanding the root of the issue will help you determine the best course of action and, in some cases, may even reveal a simple fix.

Step 2: Have an Honest Conversation

Once you’ve pinpointed the problem, the next step is to communicate your concerns to your agent. Sometimes, a candid discussion is all it takes to improve the relationship. Realtors, like anyone else, are human and may not realize they’re falling short of your expectations.

How to Approach the Conversation
  • Be Specific: Outline specific examples of where you feel your needs haven’t been met. For instance, "I feel like I’m not getting enough updates on new listings," is more constructive than simply saying, "You’re not doing a good job."

  • Stay Professional: Approach the conversation with a calm and cooperative tone. This is about finding solutions, not assigning blame.

  • Set Expectations: Let them know what you need moving forward. For example, if quicker responses are a priority, ask if they can commit to replying within a set timeframe.

Many agents will appreciate the feedback and adjust their approach to better suit your needs. However, if you’ve had this conversation and nothing changes, or the relationship feels beyond repair, it’s time to consider other options.

Step 3: Know Your Options If You’re Under Contract

If you’ve already signed a contract with your agent, you may feel stuck, but there are often ways to move forward. First, review your contract carefully. Look for clauses related to performance or termination. Some contracts may allow you to end the agreement early, though this might require written notice or the payment of a termination fee.

You can also consider reaching out to their broker, who is ultimately responsible for supervising their agents. Explain your concerns professionally and ask if the broker can step in to provide guidance or take over the process directly. Brokers are often experienced professionals and may be able to resolve issues or reassign you to another agent within their firm who better suits your needs. 

If terminating the contract isn’t an option or feels like more hassle than it’s worth, you still have options. Tools like Homa can be a game-changer in situations like this, providing resources and guidance to keep your real estate journey on track despite a rocky agent relationship.

Step 4: Supplement Their Services with Homa AI

When your agent isn’t meeting your expectations, it’s easy to feel overwhelmed. This is where technology can step in to support you. Homa is a powerful tool designed to help buyers navigate the complexities of the real estate process, with or without an agent.

How Homa AI Can Help:

Homa's smart real estate platform is designed to help homebuyers from start to finish. Powered by an AI assistant trained on the same education and laws as the top 1% of realtors, Homa delivers high-quality real estate guidance.

  • Stay Organized with Detailed Checklists: The real estate process involves numerous steps, deadlines, and decisions. If your agent isn’t keeping things on track, Homa offers personalized checklists to ensure nothing slips through the cracks. From scheduling inspections to preparing for closing day, you’ll have a roadmap tailored to your needs.

  • Access to AI-Powered Insights: If you feel like your agent isn’t providing enough market data or guidance, Homa can fill in the gaps. Get real-time insights into local market trends, property pricing, and comparable sales. These tools empower you to make informed decisions with or without your agent’s input.

  • Independent Recommendations for Professionals: Many buyers rely on their agent to recommend service providers like home inspectors, lenders, or insurance agents. But if you’re unsure about their suggestions or they haven’t offered any, Homa can recommend professionals you can trust. This ensures that every other aspect of your transaction is handled by qualified experts.

  • Take Control of the Process: Homa allows you to actively participate in your real estate journey. Instead of feeling dependent on an underperforming agent, you’ll have the tools and knowledge to steer the process in the right direction.

Step 5: Decide If It’s Time to Part Ways

If you’ve tried communicating and supplementing their services but still feel like the relationship isn’t working, it may be time to consider finding a new agent. This decision shouldn’t be taken lightly, especially if you’re under contract, but sometimes it’s the best option for your peace of mind and the success of your transaction. If you’re able to cancel your contract and hire a new agent, here are some tips for what to do next.

How to Find the Right Agent Next Time
  • Ask for Recommendations: Seek referrals from friends, family, or trusted professionals who have had positive experiences.

  • Do Your Homework: Research agents online, read reviews, and interview multiple candidates before making a decision.

  • Work with Homa: You can also choose to go through the process without an agent, utilizing Homa’s system to lead you every step of the way.

Moving Forward: Taking Charge of Your Real Estate Journey 

Realizing you’ve hired the wrong realtor can be frustrating, but it’s not an insurmountable obstacle. By identifying the problem, communicating openly, and leveraging tools like Homa, you can take control of your real estate journey and make the most of the situation.

Remember, choosing a realtor is a deeply personal decision, and sometimes even well-intentioned choices don’t work out. That doesn’t mean your home buying experience has to suffer. With the right strategies and support, you can navigate this challenge and come out on top and ready to find the perfect home.